Terms & Conditions
Please read these Terms and Conditions before accessing, using, or receiving any information, services, or other material provided through The Yuragi House website. By accessing and using our website, you agree to be governed by these Terms and Conditions ("Terms"). Should you disagree with any term of these Terms, kindly refrain from using our website.
The Terms may be updated from time to time by us posting a new version on our website. Any amendments will take effect once they have been published. Continued usage of our website following any such changes implies acceptance of the new Terms.
1. About Our Services
Yuragi House is a homestay situated at Bhimtal, Uttarakhand, which provides accommodation and various guest facilities and amenities.
The information on this website is provided as a general guide and for the purpose of making bookings. The availability of rooms, facilities, services, images, descriptions, and other information may change from time to time.
2. Bookings & Reservations
By making a reservation using our website, you commit to providing correct and comprehensive details.
A booking can be said to have been made successfully once the necessary booking process is complete and confirmation has been made by The Yuragi House.
Availability of rooms is not guaranteed and will be on a first come first served basis unless stated otherwise.
The Yuragi House has the discretion to deny or cancel a booking due to wrong details, misuse of the website, and any other reasonable cause.
3. Booking Information
Guests are responsible for checking their booking details before completing a reservation, including:
- Check-in and check-out dates
- Number of guests
- Room or accommodation selected
- Contact information
- Applicable charges
- Special requests
Any special request is subject to availability and cannot be guaranteed unless confirmed by The Yuragi House.
4. Cancellation & Modification
Modification and cancellation of reservations would depend upon the applicable cancellation and booking policy for the particular reservation. Guests need to read the relevant policy before making a booking.
All requests for modification and cancellation of the reservation must be directed to The Yuragi House via contact details provided by them.
Applicable cancellation fees or other charges could be charged by The Yuragi House as per the booking conditions.
5. Check-In & Check-Out
The guests are to abide by the time for check-in and check-out that will be provided either during the booking process or from The Yuragi House.
The guests can be requested to present their personal identification and information as may be required by relevant legal and regulatory frameworks.
Early check-in and late check-out will depend on availability and could attract extra fees.
6. Guest Responsibilities
Guests are expected to behave responsibly and respect the property, staff, other guests, and surrounding community.
Guests must:
- Provide accurate information during booking and check-in.
- Follow the property's rules and guidelines.
- Use rooms, facilities, and amenities responsibly.
- Avoid activities that may disturb other guests.
- Follow applicable safety instructions.
- Comply with applicable local laws and regulations.
The Yuragi House reserves the right to take appropriate action if a guest's conduct causes disturbance, damage, safety concerns, or violates these terms.
7. Use of Property Amenities
Facilities and recreational activities are offered at the Yuragi House.
These are used at the sole responsibility of the guests, and the guests will be advised of all safety rules and guidelines that might be set out.
Parents and guardians should ensure the supervision of their children during the use of any recreational facilities.
Some of the facilities are subject to availability, maintenance, weather conditions, etc.
The Yuragi House reserves the right to restrict the access of guests to any facilities where deemed necessary for whatever reason.
8. Personal Belongings
Guests shall take care of their personal belongings during their stay period.
It is advised that guests take reasonable steps to safeguard their personal belongings.
The property shall not be held liable for any loss or theft of personal belongings unless the property is unable to exclude its legal liability.
Guests are advised to inform the property about any lost items.
9. Property Damage
The guests will be liable for any damage that results to the property, furniture, fittings, equipment, or any other property of The Yuragi House owing to any form of wrongful conduct.
In cases where this is necessary, the guest will be required to cover costs of repairs or replacement of damaged property.
10. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the operation or security of the website.
- Copy, reproduce, or distribute website content without permission.
- Use automated systems to collect or extract website content.
- Introduce viruses, malware, or other harmful material.
- Use the website in a way that may damage or disrupt its operation.
The Yuragi House reserves the right to restrict or terminate access to the website where misuse is identified.
11. Intellectual Property
All material on this website including but not limited to text, images, graphics, logos, designs, video, icons, and all other materials belong to or are used by The Yuragi House, with their permission.
The materials are copyrighted and protected under the relevant intellectual property laws.
The website is for your personal and non-commercial use only. You are not permitted to copy, distribute, display, or commercially exploit any material on this site without obtaining prior written consent from The Yuragi House.
12. Website Information
We make all efforts to ensure that the information on our website is accurate and current. But sometimes, there might be inaccuracies, mistakes, or out-of-date information.
Information regarding room availability, facilities, pictures, description, price, services, and other information are subject to changes without any prior notice.
Pictures that appear on the website are only meant to illustrate; therefore, they do not necessarily reflect the actual room, view, furniture or room set up.
13. Third-Party Links
Our website might have links to third-party websites or services for your convenience.
The Yuragi House has no control over third-party websites and will not be responsible for the content, availability, security, privacy policies, or terms of these sites.
Accessing third-party sites is at your own risk.
14. Privacy
Your use of the site could result in the gathering and processing of personal information.
The personal information that you provide is used for booking purposes, communication purposes, and provision of services.
Further details regarding the manner of processing personal information can be found in our Privacy Policy.
15. Disclaimer
The site and the information provided is made available on an "as-is" basis.
While we make good-faith efforts to provide accurate information, The Yuragi House makes no representation that the website will at all times be available, error-free, complete, or uninterrupted.
We have the right to alter, suspend, or terminate any aspect of the website and/or its information at our discretion.
16. Limitation of Liability
Subject to any limitations imposed by applicable law, The Yuragi House shall not be liable for any indirect, incidental, special, or consequential damage arising out of the use of this website and services.
This includes any damage arising due to technical difficulties, disruptions to the website, third-party services, or events beyond our reasonable control.
These Terms & Conditions do not intend to exclude or limit any liability which cannot be excluded or limited at law.
17. Events Beyond Our Control
Yuragi House is not liable for any failure or delay in performing its service obligations if any such failure or delay occurs due to any event beyond our reasonable control.
Some of the possible circumstances could be natural calamities, adverse weather conditions, government prohibitions, public emergencies, fires, blackouts, strike actions, civil commotions, and any other unforeseeable events.
18. You Agree to Protect Us
Use of our website or booking a stay at The Yuragi House implies that you will adhere to these Terms & Conditions as well as any other laws.
In case of any loss, claim, damage, or cost that is caused by your improper use of the website, violation of these terms, or your negligence, then you might incur liability.
19. Changes to Services
Yuragi House reserves the right to alter, suspend, or cease the operation of any service, amenity, or part of the website when deemed reasonably necessary.
The facilities may also not be available due to maintenance, weather conditions, safety reasons, and operational reasons.
20. Feedback
We welcome feedback from our guests and website visitors.
By submitting feedback, suggestions, reviews, photographs, or other material to The Yuragi House, you confirm that you have the right to provide such material.
You agree that The Yuragi House may use submitted feedback for improving or promoting its services, subject to applicable laws and our Privacy Policy.
21. General Requirements
The Terms & Conditions represent the general terms applicable to your use of The Yuragi House website and services.
In the event of any term hereof being held invalid or unenforceable, the other terms shall remain in effect.
Non-enforcement by The Yuragi House of any term herein shall not be deemed a waiver thereof.
22. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with these Terms & Conditions or your use of the website or services of The Yuragi House shall be subject to the jurisdiction of the appropriate courts in India.
23. Contact Us
If you have any questions about these Terms & Conditions, bookings, or our services, please contact us.
The Yuragi House
Bhimtal, Uttarakhand, India